What is the cause of repeated large public SW business errors?

The computer error of the next-generation social security information system continues and the pain of the field is increasing.

The work fatigue of public officials is extremely, extremely due to the preparation of large-scale tasks to automate, and the vulnerable groups are threatened with livelihoods due to irregular salaries and pension payments.

It is not yesterday that a large-scale public system had a failure. The Corona 19-year-old pre-booking system has suffered for a while, and remote classes have also occurred due to non-connected associations and disconnection.

At the time, LG CNS dispatched a professional team to solve the situation for free even though both projects did not participate.

As a result of repeated problems in the related industry, the public software (SW) project and consortium structure, which were customized, were customized. In addition, it is pointed out that this foundation has a lack of awareness of the SW industry.

■ Still low SW industry recognition. Unfair practice

The next-generation social security information system project is a large-scale project that integrates and reorganizes five aging IT systems in charge of social welfare. The overall business budget is 349.6 billion won, and the construction project budget for three years is 197 billion won and the operation and maintenance project costs for five years.

LG CNS has won a consortium with Korea Information Technology and VTW. The business stake is 50%for LG CNS, 30%for Korea Information Technology, and 20%for VTW.

The industry predicted that there would have been frequent tasks to require remote work services and payment tools due to Corona 19 in the process of establishing the next-generation social security information system.

In the process of building a service construction, a task change that requests the addition of functions or services that the ordered was not in the bidding proposal (RFP) and does not support the cost or schedule is a representative unfair practice.

Last year, 66 cases of 44%, 44%, were investigated last year.

Low yields and unfair trade practices are large due to the increase in the increase in public SW projects. This is because frequent changes in tasks are required to expect low profit margins of less than 10%.

A large-scale project worth over 100 billion won is no exception. The next-generation criminal judicial information system project worth KRW 130 billion last year, which was ordered by the Ministry of Justice last year, was found to have no companies participating due to lower profitability issues compared to investment. The next-generation social security information system is also a case of no one bidding for the first phase.

A SI industry executive said, I know that the public SW business is very sensitive to the price as much of the project is tax, he said. It is quite difficult to secure a room for it.

He then said, The industry is making voices for the development of SW projects, such as price cycle and unfair trade prevention, but it has not been improved for decades because of the low awareness of the SW industry.

■ Project structure that cannot respond to developer departure

Competition for developers throughout the industry also adversely affected the business. This is because the personnel gaps caused by rapid turnover have occurred in the acquisition of business, communication, and collaboration.

According to the related industry, the next-generation system construction project team is reported to have left more than 300 of the 343 employees in this year. In particular, due to the characteristics of developers who value better work environment and individual growth, the damage to small and medium-sized companies in the consortium was more prominent.

This problem is not limited to small and medium-sized companies. Most public SW projects should be responsible for the responsibility if other companies do not solve even if they solve all their responsibility in the joint implementation method.

The reason why the client choose a joint implementation method is because it is administrative. If you have a problem, you can talk with a representative company with a lot of stakes in the consortium.

The problem is that even if a large company cannot check the work of other SMEs or see the source code, it is difficult to identify the current situation or solve the problem until the final integration stage.

■ It will be somehow.

When the system is completed, it must go through a supervision stage for comprehensive review, such as missing a missing function or bug.

However, the deadline will remain intact, and a certain amount of fines will be accumulated every day if the schedule is exceeded due to the redevelopment.

In the context, the next-generation social security information system project seems to have not been able to go through the supervision stage. In fact, according to the release, the development project group said that the development progress was delayed and the integrated test performance rate was insufficient at the meeting in May.

The related industry pointed out that even though it was informed of the unreasonable situation, it was a customary method of the fact that the system was forced to open.


A representative of an IT service company said, Even if you know that there is a problem in the case of a large-scale service that is noticed, you often have the idea that you can open it and fix it later or modify it later. This time, it can be said to be big.

He then said, I want to oppose this unstable way for companies, but it is not as easy as it is to participate in the large public SW project. I pointed out.

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